The Louisiana Office of Motor Vehicles is reopening its Reinstatement Call Center Monday, April 13. to assist motorists in reinstating their licenses and registrations, according to a press release.
The center has been closed since mid-March as part of Gov. Edwards’ stay-at-home order. In his emergency proclamations, Edwards extended the expiration of several OMV-issued credentials. While the OMV has continued to help people with essential needs, reinstatements were stopped.
“The call center agents utilize the agencies existing call center software which allows them to field customer’s calls remotely,” stated the release. “OMV has always provided telephone assistance but with this announcement, will be fully staffing a call center for the first time.” The agency has been testing its system since April 7.
Beginning Monday, the call center will be manned by 50 OMV employees statewide from 8 a.m. to 4 p.m., Monday through Friday. Just call 225-925-6146 and select Option 3.